Jeff Bezos of Amazon, Tim Prepare dinner of Apple, Mark Zuckerberg of Fb and Sundar Pichai of Google are set to testify earlier than Congress on Wednesday to make their case about why their corporations truly will not be that highly effective.

The 4 will reply questions from Home lawmakers who’ve been investigating their corporations’ enterprise practices for greater than a 12 months to look at in the event that they stifle competitors and hurt customers. Due to the coronavirus pandemic, the chief executives shall be testifying remotely through videoconference, beginning at midday Jap time.

Every C.E.O. is anticipated to supply a full-throated protection of his enterprise, with some like Mr. Bezos already laying out their arguments in ready testimony. To make following alongside simpler — the businesses face scrutiny for advanced and assorted points — The New York Occasions ready this information to what you’re more likely to hear and what you need to know.


Corporations and app builders have accused Apple of abusing its management over its iPhone App Retailer to set burdensome guidelines on their apps and cost a few of them as much as 30 % of their revenues.

Mr. Prepare dinner is more likely to argue that competitors is alive and effectively within the App Retailer.

Competitors could also be fierce, however the enjoying area isn’t stage. Apple’s personal apps have lengthy loved completely different guidelines within the App Retailer. Builders should not have to pay Apple’s 30 % fee. They don’t seem to be topic to person opinions or rankings like different apps. They don’t cope with what different corporations name Apple’s capricious enforcement of opaque guidelines. They usually have usually ranked forward of the competitors within the App Retailer’s search outcomes.

Mr. Prepare dinner is more likely to argue that Apple isn’t a monopoly as a result of it controls simply 15 % of the worldwide smartphone market.

Whereas that quantity is correct, it downplays the iPhone’s significance. General, Google’s Android software program dominates when measured by world customers, partially as a result of low-cost Android units have blanketed the growing world. However the iPhone has a a lot increased market share in industrialized nations, together with about 42 % in the US, in line with Worldwide Knowledge Company, a analysis agency.

Most app builders additionally care extra about {dollars} than the variety of customers — and by that measure, iPhones usually beat Android units. Up to now this 12 months, iPhone customers have spent about $36.eight billion on digital items and companies like in-app options and subscriptions, or 65 % of the worldwide complete, in line with Sensor Tower, an app knowledge agency. App builders stated that made Apple’s App Retailer essential for his or her enterprise, leaving them with little selection however to adjust to its guidelines and charges.

There’s additionally one incontrovertible fact that nobody disputes: By any measure, the smartphone business is a duopoly. Apple and Google create the software program that underpin nearly each smartphone on this planet. And each corporations implement successfully the identical charges on builders.

Mr. Prepare dinner is more likely to argue that Apple doesn’t take a payment from a overwhelming majority of apps.

That is true. Apple doesn’t cost as much as 30 % fee on the sale of bodily items or promoting, which make up a overwhelming majority of commerce on iPhone apps. (This contains the entire bodily items Amazon sells over its iPhone app, and the entire advertisements Fb and Google present of their apps.) In 2019, Apple stated it acquired about 15 % of the $519 billion in total commerce within the App Retailer.

However additionally it is true that Apple takes a payment from lots of the apps it competes with. The corporate prices fee on the sale of “digital items and companies,” similar to subscriptions to a music app like Spotify or a video-streaming service like Hulu, that are classes wherein Apple provides its personal companies.


Corporations accuse Google of utilizing the dominance of its search engine to direct folks to its personal merchandise and to drive corporations to promote to stay seen in search outcomes.

Mr. Pichai is more likely to argue that Google has loads of internet-search competitors and that its excessive market share is as a result of folks like its merchandise.

Sure, there are segments wherein Google has extra search competitors, like buying. However the notion that 90 % of individuals use Google solely as a result of they like its search engine is deceptive as a result of there are different elements that play into its giant market share.

Google actively preserves its search dominance, for instance. One among its greatest bills is the payment it pays Apple to be the default search engine on Apple units. It doesn’t make a lot sense to pay Apple billions of {dollars} every year should you consider that customers will in the end find yourself on Google anyway as a result of it’s higher.

Mr. Pichai is more likely to argue that Google has helped drive down costs in promoting and elevated selections for advertisers.

Up to now, Google has argued that digital promoting costs have come down greater than 40 % since 2010.

In response, Britain’s Competitors and Markets Authority stated in a report this month that it discovered that Google’s market energy had a big impression on costs. Its evaluation confirmed that Google’s costs have been 30 % to 40 % increased than these for Microsoft’s Bing search advertisements, when evaluating like-for-like phrases on each desktop and cell.

Mr. Pichai is more likely to argue that it’s not in Google’s long-term curiosity to load its pages with advertisements.

In actuality, Google has steadily elevated the true property it devotes to advertisements, particularly for commercially profitable search phrases. On smaller smartphone screens, there are occasions when a person should scroll to keep away from seeing solely advertisements. Google has additionally made its advertisements more durable to identify by making its promoting labels extra discreet.

Google additionally lets corporations promote on the search outcomes of their opponents’ names. Corporations have argued that the coverage looks like a shakedown, requiring them to pay Google to look on the high of search outcomes for their very own identify and stop a rival from stealing potential clients. Google says it doesn’t enable folks to promote towards trademarked names if the proprietor of the trademark complains.


Lawmakers are investigating whether or not Amazon abuses its function as each a big retailer and a platform for third-party sellers who provide merchandise on its market. Due to these twin hats, Amazon would possibly have the ability to use knowledge it gathers from sellers to develop its personal competing manufacturers of merchandise, like generic batteries and diapers.

Mr. Bezos is more likely to say that Amazon is definitely fairly small, arguing that e-commerce makes up about solely 12 % of all retail gross sales in the US and that Walmart sells greater than his firm.

Amazon has lengthy stated that every one retailers — each on-line and bodily ones — needs to be thought-about its opponents. But that 12 % statistic, from the U.S. Census Bureau, contains giant shopper classes the place Amazon doesn’t at present promote merchandise, similar to auto sellers and gasoline stations.

In Amazon’s oldest traces of enterprise, similar to books, toys and electronics, the market is extra concentrated. The analysis agency eMarketer estimates that 63 % of books and different media are purchased on-line, and Amazon has cornered about 90 % of the net marketplace for books, in line with Rakuten Intelligence, one other analysis agency.

Mr. Bezos is more likely to say Amazon’s third-party sellers are thriving, outpacing the expansion of Amazon’s personal gross sales on to clients.

Whereas many third-party retailers have seen their gross sales on Amazon develop, some additionally say their revenue has shrunk. These third-party sellers are giving extra money to Amazon over time to pay for companies like achievement and promoting, which have grow to be important to thrive on its platform.

Mr. Bezos is more likely to say that Amazon’s personal branded merchandise are a small share of its enterprise, that they’re widespread follow in retail and that it doesn’t use proprietary knowledge to develop the merchandise.

Amazon has stated the proportion of gross sales in North America from its personal branded merchandise is within the “low single digits.” Different retailers like Goal and Costco rely extra on personal label gross sales than Amazon.

However some sellers say Amazon can develop merchandise with extra knowledge and fewer threat. Walmart might need 200,000 distinctive merchandise in its retailer, however Amazon can comb by the tens of millions of things listed by sellers to decide on which to emulate.

Amazon says data on promising merchandise can be found to anybody by its public best-seller rankings, however The Wall Avenue Journal reported in April that the corporate had at occasions used personal knowledge, like promoting and different prices, that may give it a bonus. Amazon stated that may violate its insurance policies and that it was investigating the matter.


Fb faces scrutiny for its dominance in social media and its historical past of buying smaller corporations like WhatsApp and Instagram which have helped it achieve energy whereas neutralizing the competitors.

Mr. Zuckerberg is more likely to level to TikTok, a Chinese language-backed video app, as an indication that competitors in social networking is prospering.

TikTok, which solely turned standard previously few years, stays Fb’s finest proof that it doesn’t have a stranglehold on innovation and new merchandise. Citing TikTok additionally provides Fb political factors amid a geopolitical battle between the Trump administration and China.

Even so, Fb is the undisputed king of social networking. About 2.99 billion folks world wide use a number of of its household of apps, together with Messenger, WhatsApp and Instagram, every month. That dwarfs TikTok’s 800 million month-to-month worldwide customers.

Tencent’s WeChat, which is large in China, has 1.2 billion month-to-month energetic customers. Different social networks are a lot smaller. Twitter has 186 million day by day customers, whereas Snap, the maker of Snapchat — which Fb beforehand tried to purchase — has 238 million.

Mr. Zuckerberg will most definitely level to the huge digital advertisements market to argue that Fb has no promoting monopoly.

Google, with about 29.four % market share of digital promoting in the US, is Fb’s finest argument to defend towards accusations of cornering the market. The social community additionally has famous that Twitter, Pinterest, Snap, YouTube, Amazon and Apple are vying for a similar advert {dollars}.

Fb has additionally stated there needs to be no distinguishing between digital and conventional shops competing for advert {dollars}. If Fb is tussling with tv, radio and print shops to court docket advertiser spending, then its piece of the general pie seems smaller.

But there isn’t a query Fb is a big presence in digital promoting. The corporate is anticipated to haul in additional than $73.eight billion in advert income this 12 months, even with the pandemic, in line with estimates from eMarketer. For 2020, its share of U.S. digital promoting is about to be about 23.four %, eMarketer stated.

The submit Apple, Google, Fb and Amazon C.E.O.s Are Testifying Earlier than Congress. Right here’s What to Know. appeared first on New York Occasions.


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