For Hotels, Cleaning Is Key. But Cleaners Say Their Jobs Are Under Assault.

In the past four months, nearly every major hotel brand in the world has announced a cleaning program highlighting new disinfecting and sterilizing procedures. Many companies are consulting with medical organizations; some are using robots; all say they are cleaning more than ever before. Their messaging is clear: Hotels are very clean.

But many of the housekeepers who scrub, dust, vacuum and sanitize hotels in the United States say that companies are using the procedures and guidelines…

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